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Remote Support

If you have been directed to this page by one of our staff, please click your computer type below.

windows-dds-remote-support  or  mac-dds-remote-support

Once download completes, please open the .exe file or .dmg file and follow the instructions on-screen.

If you have any issues downloading please ask the technician assisting you.  

What is remote support?

Remote support is a common method of IT assistance that allows our technicians to temporarily logon and take control of your computer and fix the issues. You are able to watch the changes we make in realtime. Being able to logon to fix issues remotely cuts the waiting times associated with onsite calls. 


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  • Unit 5/ 445-453 Warrigal Road, Moorabbin 3189
  • 1300 174 277

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1300 174 277