About Us

Combining experience and expertise, our team is made up of passionate individuals who are committed to delivering solutions that work so that your business can thrive.

Digital Document Solutions Group Values

Respect: We value our customers, suppliers and staff members, who they are and what they do.
Innovate: We remove limitations to achieve what others only imagine.
Enable: We empower to help reach aspirations, your success is our success.
Deliver: We will reach what we set out to achieve.
Enjoy: We believe in our work and we have fun doing it!

Our CUSTOMERS - Our STAFF - Our SUPPLIERS:

Without any one of these, business fails. We value all of these relationships equally and this is why we have such long and strong relationships with all three.

1998

The year DDS was founded

3700+

Managed print devices

40+

Number of valued team members

History of Digital Document Solutions

  • Founded in December 1998

    by sole director - Chris Wilcock, and located at South Road Moorabbin, Melbourne as an entry level Sharp dealership. The business started off with only one technician and was occupying the corner of the showroom in the stationers "Officeland" which was formerly Pedersen Stationers.

  • In January 1999

    Digital Document Solutions joined the Office National Buying Group as a Office Machines Store. Over the next 12 years the business through hard work and dedication by Chris Wilcock, Chris achieved his vision of growing to become the largest Sharp dealer in Melbourne employing 16 staff and eventually due to lack of space at his existing location he decided to move to much larger premises.

  • In March 2006

    DDS Group as they were now known moved to much larger premises in a 2500 square metre building on Chesterville Road Moorabbin.

  • In October 2008

    DDS expanded and purchased "Code Red Copier Services" and employed the previous owner as General Manager.

  • In June 2009

    DDS purchased the business "Multifax DDS" Melbourne office from a Perth based dealer.

  • In February 2010

    DDS expanded further and purchased "AM Copiers" from Allan Thompson.

  • In February 2011

    DDS expanded into regional Victoria and purchased the long standing Sharp Dealership CVBM (Central Victorian Business Machines) from Ray and Margaret Paulen who had established the successful business 30 years prior.

  • In April 2011

    DDS encountered a monumental challenge with the building being broken and burnt to the ground by an arsonist. Despite this setback, the business has continued to thrive.

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  • In May 2011

    DDS reopened in a temporary location on Sullivan Street, Moorabbin and this was to be their location until a more suitable location could be found.

  • In August 2011

    DDS expanded further into regional Victoria by purchasing the longstanding Sharp dealership BOSS (Ballarat Office Systems & Service) from Mike and Gail Napier who had opened and run the successful business for 30 years.

  • In December 2011

    DDS purchased new premises in Morrabbin and relocated the Head Office to the new factory at 445 Warrigal Road, Moorabbin.

  • In October 2012

    DDS opened their third regional outlet by starting up an outlet in Geelong on Shannon Avenue.

  • In December 2012

    with the Geelong business booming, the Geelong office was relocated to larger premises on Douro Street in North Geelong.

  • In January 2013

    DDS decided to cease being a part of Office National Group due to their focus being on general office products and their focus being purely a Print and Document management Specialist.

  • In February 2013

    The Ballarat office relocated to newer, larger premises in Latrobe Street Dalcombe.

  • In March 2013

    DDS relocated the Bendigo office to a newer, high profile site in High Street Bendigo (opposite Beechworth bakery).

  • In June 2013

    DDS now employs over 45 staff and have grown to become Sharps biggest dealer in Victoria.

  • In June 2017

    Due to rapid growth and the need for more office and warehouse space, DDS purchase new land on South Road in Moorabbin and begin designing building plans.

  • In September 2017

    Building plans and permits are finalising. Building set to commence January 2018.

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