Blog

Read about our latest news, learn about new features, or get some tips and tricks up your sleeves through our blog posts and articles.
  1. Making a Difference with Office Machines

    We've stepped up our initiative with our Make a Difference Program. We've now incorporated donations into every Sharp Photocopier deal, allowing us to generate some huge monthly donation figures. Leading up to Christmas every bit helps - thank you very much to our clients and staff for being part of the MADP.

    Just last month we donated 2,262 kilos of pasta to food charity, this feeds up to 9,048 people suffering from food insecurity around Victoria. Learn more about our Make a Difference Program and how you can get involved.

    Additionally 8 of our staff spend yesterday volunteering in the FareShare kitchen, prepping and cooking meals for vulnerable people around Melbourne. It was a first for some and a return to the FareShare kitchen for others but the feedback was unanimous: a lot of fun and very rewarding!

    Making a Difference with Office Machines
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  2. Digital Document Solutions turns 21!

    Company Director Chris Wilcock:

    In December 1998 I sold my house and put was was left in an account and rented a small space in the front corner of a stationery company's building in Moorabbin and the business that is now known as DDS Group was born. With 1 technician and no customers and only refurbished copiers to sell, I began walking the streets of Moorabbin asking people to put their trust in me. Sharp accepted my account application to become a dealer and slowly we have grown to become Sharp's #1 dealer in the country.

    There have been many ups and downs on the journey but I am so proud to have made it this far and have been

    Digital Document Solutions turns 21!
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  3. “End Point Security”… Sharp has you covered

    Threats can appear anytime and anywhere, Sharp ensures you’re always protected.

    MFDs and printers are now a vital part of most organisations’ document workflows and business processes, so they are a potential weak spot in your information and network security.

    Physical Security Threats –confidential information can be accidentally or deliberately copied from stored documents, Unauthorised personnel can potentially access and enter corporate networks when devices are not fully protected or securely configured.
    Network Security Threats –Data stored on a hard disk drive or in the memory of an MFD can be compromised, altered or stolen. Cyber criminals could obtain confidential information by unleashing a phishing campaign, a virus on the network or by hijacking an MFD to launch a Denial-of-Service (DoS) attack that targets your internal infrastructure or other external targets.
    Legal Responsibilities –Your company is legally responsib

    “End Point Security”… Sharp has you covered
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  4. "We know exactly who to call in case we need help again in the future."

    How cool is it when a client takes the time out of their day to contact your company and compliment the service they've received? We appreciate all your feedback and strive to live up to a high standard of quality customer service- So it's great when we get a message that one of our team members has impressed a client so much, they've wrote us to tell us about it.

    "We know exactly who to call in case we need help again in the future."
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  5. We have MOVED!

    From purchase of the block in 2017, through demolition, planning, development and building: we are finally moving in! Our new home is: 660 South Road, Moorabbin, VIC 3189.

    We have MOVED!
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  6. DO NOT commit to a printer purchase or lease until you ASK THESE 3 QUESTIONS

    1. What service response time do you offer?

    With a DDS Managed Print Plan we guarantee to have a technician onsite within 4 business hours should your machine be out of service. Our service coordinators and technicians use their judgement with all service calls to escalate/prioritise when machines are down, or to take the phone/remote support route when that makes more sense to get you up and running faster.

    2. When the time comes to log a service call what will my experience be?  Do you have a local call centre?

    When you call, your call comes straight through to your local DDS branch. You will never hear press 1. for this press 2 for that, you'll be speaking with real people immediately! You'll be speaking with the same people on the phone, and dealing with the same technicians each time. Get to know our team here:  https://www.sharpcopiers.com.au/meet-the-team

    DO NOT commit to a printer purchase or lease until you ASK THESE 3 QUESTIONS
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  7. What the BLI Line of the Year Award Means for Sharp Photocopiers

    Keypoint Intelligence - Buyers Lab (BLI), are the world's leading independent evaluator of office printing equipment and related software services. When they awarded Sharp with the honour of Line of The Year Award this year (2019), we rejoiced! The hard work and intuitive design that Sharp incorporated into their current line has been recognised, tested and awarded at the highest level.

    See the video below to understand how we've come to the point, and just how prestigious the Line of the Year Award is.

    What the BLI Line of the Year Award Means for Sharp Photocopiers
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  8. Alexa for business – Sharp and Amazon (AWS) pioneer the “Smart Office”

    Smart Home Technology has revolutionized the way we incorporate tech into our homes, by adjusting the temperature of your home, programming your lighting and integrating with your entertainment.

    A technology like Alexa, that's designed to make home life easier…it’s only natural that this technology would move into the business field.

    This is exactly what’s happening with a partnership between Amazon Web Services and Sharp Electronics Corporation (USA).

    This makes Sharp the first photocopier provider to partner with such a tech giant to truly pioneer the “Smart Office”, and with their powers combined, the possibilities are endless as to how the tech can benefit the day to day business office use.

    • Voice Driven: Allows employees to use voice commands to control their Sharp Photocopier. “Alexa, ask sharp to make 20 copies”
    • Voice commands will also be available across the Sharp Interactive Display line, with a focus on Meeting Room improvem
    Alexa for business – Sharp and Amazon (AWS) pioneer the “Smart Office”
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  9. Golfing Bonanza at Belvoir Park Golf Club

    Just before Christmas Digital Document Solutions Bendigo sponsored the Golfing Bonanza at Belvoir Park Golf Club, their annual fundraising day for the picturesque Bendigo golf club held on 22nd of December, 2018.

    188 of the regions best golfers played, including professional golfers Andrew Martin, Paul Powell, Robert Stephens and Kris Mueck. Thank you to Gary Long of Digitial Document Solutions Bendigo for coordinating our sponsorship of the day, which was blessed with perfect weather and good golf!

    Golfing Bonanza at Belvoir Park Golf Club
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  10. Celebrating 15 years of Excellence - Staff Anniversaries - Judi & Tom

    We celebrated the work anniversary of Long term employees Judi (Service Administration) and Tom (Technical Services) today. We're so proud to have them both as valuable team members of DDS Group and we look forward to them being with us for many more years to come!

    Thank you Judi and Tom for your effort & commitment over the last 15 years+ congratulations from the DDS Team. Read on for some words from our General Manager, Bob Cotter.

    Read Now
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