Blog

Read about our latest news, learn about new features, or get some tips and tricks up your sleeves through our blog posts and articles.
  1. Major Announcement: DDS becomes an Authorised Canon Partner

    As of the 21st of September 2020 we are proud to announce our appointment as a full range Authorised Canon Partner. The newly formed partnership significantly expands Digital Document Solutions product suite, adding a full A4 range which compliments the significant A3 and Production print range on offer from Canon which will enhance the range of products and services we can offer our clients.

    Digital Document Solutions Group have been one Australia’s leading Sharp dealers and for over 21 years we have been providing clients all across Australia with Sharp’s range of high quality and innovative products. This new alliance with Canon rounds out our range of cutting edge devices from home office inkjet technology up to 90 page per minute A3 Colour enterprise Multifunction devices. Adding a tier 1 partner in Canon to our portfolio has enabled DDS to complete its already extensive portfolio of equipment and enables us to provide the absolute best fit for purpose devices ava

    Major Announcement: DDS becomes an Authorised Canon Partner
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  2. 6 Week Short Term Printer Hire - Working From Home

    With the current Melbourne 6 week Stage 4 Restrictions, we have worked out some short term 6 week hire packages for those who require printing / scanning / copying from home during this lockdown period.

    Onsite service & installations available for ‘permitted’ businesses only- for all other businesses we can supply contactless delivery, ongoing remote support & remote installation.

    For more information or to apply for your short term printer hire- click on the contact form link below, email us or call us on 1300 174 277.

    Contact Us

    6 Week Short Term Printer Hire - Working From Home
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  3. We're still Servicing and Selling Photocopiers

    The team here at Digital Document Solutions are still servicing and selling photocopiers within Victorian guidelines under the Stage 4 Restrictions. With the safety of our staff, clients, and community, we are ensuring the use of PPE and disinfection protocols to restrict any risk of operations while ensuring businesses can keep running with their photocopier and printer needs.

    For Businesses Allowed to Operate Under Stage 4 Restrictions:

    • Sales as normal
    • Installations as normal
    • Service as normal
    • Contactless Toner Deliveries
    • Remote support available
    • Contactless available

    Please feel free to make requests such as 'contactless' where you see fit. For things such as service and installations where our photocopier technicians will be onsite, our copier technicians will already be wearing masks and gloves, and sanitising the photocopiers before and after service/installations.

    For Other Businesses

    We're still Servicing and Selling Photocopiers
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  4. Property Me Integration with Sharp Photocopiers

    Property Me is Australia's largest cloud property management software and is utilisted by most major real estates throughout the country. In attempts to streamline the document workflow of agents using this platform, DocuSolve designed a solution that's exclusively available only on Sharp Multi-function Photocopier Devices*

    This integration focuses on Business Process Management (BPM) - the approach to aligning an organisations business process to promote effectiveness and efficiency. This is reached through innovation and integration of technology and workflow process. In this case, and our specialty, document workflow and management. This includes, scanning, filing, searching, printing and retrieving of documents. We am to provide a single capture platform that can meet all the needs of an organisation: document scanning and import, forms processing, data capture, OCR/ICR, data extraction and the ability to migrate the information into a backend.

    As a launch of this

    Property Me Integration with Sharp Photocopiers
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  5. DDS Group Business Technology Centre

    It’s been almost a year now since our DDS Group team moved into our new head office building at 660B South Road, Moorabbin. Not only was it important for us when designing the office that the photocopier showroom had the space and functionality to really showcase the business technology products we offer - we wanted to make all this powered technology as sustainable as possible, which is why we invested heavily on solar powering the building.

    Copiers, printers, light production copiers, digital signage and interactive whiteboards, etc, having so many of these setup in our building made sustainability a high priority for us.

    Last week we celebrated a little milestone of saving 1000 trees worth of CO2!

    DDS Group Business Technology Centre
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  6. End of Financial Year Photocopier Upgrade Time

    That time of year is coming around, it's financial end. And this year you can immediately write off the cost of each asset that costs less than the threshold, of which from 12 March 2020 until 30 June 2020 has been increased to $150,000!

    Speak to a DDS Group photocopier specialist today to find the best suited machine for your business and benefit from the instant tax write off! And remember to always speak to your accountant for tax advise. There's no better time to upgrade your printer and photocopier fleet.

    Get a photocopier quote and find out how you can benefit!

    End of Financial Year Photocopier Upgrade Time
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  7. 7 Day Free Photocopier Trial!

    We understand the commitment towards a new photocopier can be intimidating for some. A new brand, a new model. 

    7 Day Free Photocopier Trial!
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  8. Share The Dignity - DDS Community Involvement

    This year we proudly took part in the Share The Dignity Drive for the first time. Share The Dignity works to change the lives of women and girls experiencing homelessness or hardship, for the better. They work to distribute needed sanitary items to vunerable women across Australia by holding campaigns and charity donation drives.

    Visit Share The Dignity to learn more about this great orgnisation, and to get involved.

    Share The Dignity - DDS Community Involvement
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  9. DDS Safety Measures and Protocols - Covid19

    This post is to inform you of the safety measures and protocols which DDS have introduced to ensure our staff, including technicians are following the best possible practices available at this time to minimise the risk of transmission of the Covid-19 virus whilst servicing your equipment.

    Should you have any concerns or questions please feel free to contact us on 1300 174 277.

    Question: Does DDS have adequate supply of toner, spare parts and other consumables to keep my machine running?

    Answer: DDS carry a minimum of 120 days stock for all models which we service, recently we have increased this stock holding closer to 160 days. Our suppliers, Sharp, OKI and Epson all have similar levels of stock in their warehouses. While the manufacturing and shipments of additional supplies are running at a reduced capacity, (around 60%)we are still receiving stock on a regular basis. So at this time we estimate we should

    DDS Safety Measures and Protocols - Covid19
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  10. Guide for Cleaning Your Office Photocopier

    An office photocopier is commonly used by multiple people throughout the day. As the attention of the world focuses on ensuring public safety and cleanliness, please take a read of this guide to see the best way to clean your photocopier and help stop the spread of illness.

    Recommendation for cleaning the exterior touch surfaces of Sharp office equipment
    The CDC advises to use a diluted alcohol solution that consists of at least 70% isopropyl alcohol and 30% water. Follow these steps below to clean the touch surfaces of Sharp devices utilizing the CDC recommendation.

    1. Wear disposable gloves (latex or nitrile) when cleaning and disinfecting surfaces
    2. Turn off the device and disconnect AC power
    3. Moisten a microfiber cloth with a mixture of 70%isopropyl alcohol and 30% water (do not spray)
    4. Begin with the display or MFP control panel and finish with any flexible cables
    5. When cleaning a display screen or touch
    Guide for Cleaning Your Office Photocopier
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