Canon is one of the world’s largest manufacturers in imaging devices and printing solutions.
Posted: October 18, 2019
Posted: October 15, 2019
How cool is it when a client takes the time out of their day to contact your company and compliment the service they've received? We appreciate all your feedback and strive to live up to a high standard of quality customer service- So it's great when we get a message that one of our team members has impressed a client so much, they've wrote us to tell us about it.
Posted: August 23, 2019
From purchase of the block in 2017, through demolition, planning, development and building: we are finally moving in! Our new home is: 660 South Road, Moorabbin, VIC 3189.
Posted: July 22, 2019
1. What service response time do you offer?
With a DDS Managed Print Plan we guarantee to have a technician onsite within 4 business hours should your machine be out of service. Our service coordinators and technicians use their judgement with all service calls to escalate/prioritise when machines are down, or to take the phone/remote support route when that makes more sense to get you up and running faster.
2. When the time comes to log a service call what will my experience be? Do you have a local call centre?
When you call, your call comes straight through to your local DDS branch. You will never hear press 1. for this press 2 for that, you'll be speaking with real people immediately! You'll be speaking with the same people on the phone, and dealing with the same technicians each time. Get to know our team here: https://www.sharpcopiers.com.au/meet-the-team
Posted: July 08, 2019
Keypoint Intelligence - Buyers Lab (BLI), are the world's leading independent evaluator of office printing equipment and related software services. When they awarded Sharp with the honour of Line of The Year Award this year (2019), we rejoiced! The hard work and intuitive design that Sharp incorporated into their current line has been recognised, tested and awarded at the highest level.
See the video below to understand how we've come to the point, and just how prestigious the Line of the Year Award is.
Posted: January 29, 2019
Smart Home Technology has revolutionized the way we incorporate tech into our homes, by adjusting the temperature of your home, programming your lighting and integrating with your entertainment.
A technology like Alexa, that's designed to make home life easier…it’s only natural that this technology would move into the business field.
This is exactly what’s happening with a partnership between Amazon Web Services and Sharp Electronics Corporation (USA).
This makes Sharp the first photocopier provider to partner with such a tech giant to truly pioneer the “Smart Office”, and with their powers combined, the possibilities are endless as to how the tech can benefit the day to day business office use.
- Voice Driven: Allows employees to use voice commands to control their Sharp Photocopier. “Alexa, ask sharp to make 20 copies”
- Voice commands will also be available across the Sharp Interactive Display line, with a focus on Meeting Room improvem
Posted: January 10, 2019
Just before Christmas Digital Document Solutions Bendigo sponsored the Golfing Bonanza at Belvoir Park Golf Club, their annual fundraising day for the picturesque Bendigo golf club held on 22nd of December, 2018.
188 of the regions best golfers played, including professional golfers Andrew Martin, Paul Powell, Robert Stephens and Kris Mueck. Thank you to Gary Long of Digitial Document Solutions Bendigo for coordinating our sponsorship of the day, which was blessed with perfect weather and good golf!
Posted: January 10, 2019
We celebrated the work anniversary of Long term employees Judi (Service Administration) and Tom (Technical Services) today. We're so proud to have them both as valuable team members of DDS Group and we look forward to them being with us for many more years to come!
Thank you Judi and Tom for your effort & commitment over the last 15 years+ congratulations from the DDS Team. Read on for some words from our General Manager, Bob Cotter.
Posted: January 09, 2019
What a great way to kick of 2019 for Sharp! Sharp Imaging and Information Company of America (SIICA) has won the Keypoint Intelligence - Buyers Lab 2019 Copier MFP Line of the Year.
Buyers Lab is a leading global authority on imaging devices and we've won many awards with Sharp which you can see on our photocopier awards page.
The Copier MFP Line of the Year is a very highly sort after and prestegious award so we are very excited to hear this news.
Posted: January 08, 2019
Thank you to Erin and the team at Tile Fusion for once again choosing DDS Group as your managed print provider. We've upgraded their contract to include a new Sharp CR4 A3 colour photocopier, and OKI A4 desktop printers- the team looks pretty stoked about it! You can check out Tile Fusion website here: www.tilefusion.com.au