Blog

We understand the commitment towards a new photocopier can be intimidating for some. A new brand, a new model. 

This year we proudly took part in the Share The Dignity Drive for the first time. Share The Dignity works to change the lives of women and girls experiencing homelessness or hardship, for the better. They work to distribute needed sanitary items to vunerable women across Australia by holding campaigns and charity donation drives.

Visit Share The Dignity to learn more about this great orgnisation, and to get involved.

This post is to inform you of the safety measures and protocols which DDS have introduced to ensure our staff, including technicians are following the best possible practices available at this time to minimise the risk of transmission of the Covid-19 virus whilst servicing your equipment.

Should you have any concerns or questions please feel free to contact us on 1300 174 277.

Question: Does DDS have adequate supply of toner, spare parts and other consumables to keep my machine running?

Answer: DDS carry a minimum of 120 days stock for all models which we service, recently we have increased this stock holding closer to 160 days. Our suppliers, Sharp, OKI and Epson all have similar levels of stock in their warehouses. While the manufacturing and shipments of additional supplies are running at a reduced capacity, (around 60%)we are still receiving stock on a regular basis. So at this time we estimate we should

An office photocopier is commonly used by multiple people throughout the day. As the attention of the world focuses on ensuring public safety and cleanliness, please take a read of this guide to see the best way to clean your photocopier and help stop the spread of illness.

Recommendation for cleaning the exterior touch surfaces of Sharp office equipment
The CDC advises to use a diluted alcohol solution that consists of at least 70% isopropyl alcohol and 30% water. Follow these steps below to clean the touch surfaces of Sharp devices utilizing the CDC recommendation.

1. Wear disposable gloves (latex or nitrile) when cleaning and disinfecting surfaces
2. Turn off the device and disconnect AC power
3. Moisten a microfiber cloth with a mixture of 70%isopropyl alcohol and 30% water (do not spray)
4. Begin with the display or MFP control panel and finish with any flexible cables
5. When cleaning a display screen or touch screen

Our Make A Difference team has been working to continue providing the Asylum Seeker Resource Centre (ASRC) with much needed rice. Although our program normally provides pasta to charities in need, when we approached the Asylum Seeker Resource Centre they had more of a need for rice. Graham Correy who manages our Make A Difference Program took it upon himself to find a supplier of rice. He found Vikas at Vaibhav International, who was already of his own accord providing the ASRC but still prioritised the ASRC with our increase in additional volume at a discounted price. It's quite admirable when businesses choose to help those in need, over their profit- so we thank you Vikas for helping us provide 2 tonnes of rice to the ASRC.

Learn how you too can Make A Difference with your office photocopiers!

Often rare diseases are overlooked and lacking in funding, leading to more suffering for those few that must endure. We've just donated another $1590, in addition to Chris' $410 late last year to this rare cause. We hope these contributions help young Isaac and others suffering from CRMO (Chronic recurrent multifocal osteomyelitis). If you'd like to share or donate please visit the Walking for Awareness GoFundMe page.

Please meet Graham who has been a full-time volunteer at Father Bob’s for over 10 years. He is incredible and an inspiration to us all. The Father Bob Maguire Foundation is now going to be receiving hundreds of kilos of pasta every month thanks to our new clients. Father Bob and his volunteers work face to face with people in the inner city who need food and support. Until now they have never been able to access enough pasta.

We've stepped up our initiative with our Make a Difference Program. We've now incorporated donations into every Sharp Photocopier deal, allowing us to generate some huge monthly donation figures. Leading up to Christmas every bit helps - thank you very much to our clients and staff for being part of the MADP.

Just last month we donated 2,262 kilos of pasta to food charity, this feeds up to 9,048 people suffering from food insecurity around Victoria. Learn more about our Make a Difference Program and how you can get involved.

Additionally 8 of our staff spend yesterday volunteering in the FareShare kitchen, prepping and cooking meals for vulnerable people around Melbourne. It was a first for some and a return to the FareShare kitchen for others but the feedback was unanimous: a lot of fun and very rewarding!

Company Director Chris Wilcock:

In December 1998 I sold my house and put was was left in an account and rented a small space in the front corner of a stationery company's building in Moorabbin and the business that is now known as DDS Group was born. With 1 technician and no customers and only refurbished copiers to sell, I began walking the streets of Moorabbin asking people to put their trust in me. Sharp accepted my account application to become a dealer and slowly we have grown to become Sharp's #1 dealer in the country.

There have been many ups and downs on the journey but I am so proud to have made it this far and have been blessed with great suppliers and great people

Threats can appear anytime and anywhere, Sharp ensures you’re always protected.

MFDs and printers are now a vital part of most organisations’ document workflows and business processes, so they are a potential weak spot in your information and network security.

Physical Security Threats –confidential information can be accidentally or deliberately copied from stored documents, Unauthorised personnel can potentially access and enter corporate networks when devices are not fully protected or securely configured.
Network Security Threats –Data stored on a hard disk drive or in the memory of an MFD can be compromised, altered or stolen. Cyber criminals could obtain confidential information by unleashing a phishing campaign, a virus on the network or by hijacking an MFD to launch a Denial-of-Service (DoS) attack that targets your internal infrastructure or other external targets.
Legal Responsibilities –Your company is legally responsible for